Mission Statement:  To maximize the economic value of our clients’ apartment portfolio…through excellence in leasing, rent collections, property administration and increasing NOI.

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PROPERTY MANAGEMENT OPERATIONS

● MARKETING

Community Managers and Regional Managers are required to spend significant time marketing their properties. In support of that effort, ContraVest develops a site-specific marketing plan for every property, which is continuously evaluated for effectiveness. All such plans focus on the "Three P's" of successful marketing: Price, Product and People.

● ACCOUNTS & FINANCIAL REPORTING

These services provide financial controls and produce monthly financial statements. A specially assigned Property Accountant works with on-site personnel on a day-to-day basis, processes all invoices, handles bank reconciliation and assists owners with any other accounting needs.

● PROPERTY BUDGETING

An annual financial management plan and budget is compiled based on years of property operations experience and in depth competitive market research. 

● MAINTENANCE SYSTEM

Every property has a self-contained maintenance operation. Maintenance is available 24 hours a day, and work orders are to be completed within 24 hours. Maintenance personnel are EPA-certified and also Certified Pool Operators.

● RENT COLLECTIONS

ContraVest pursues an aggressive rent collection policy, on the straight forward standard of 100% collection.  Rent is due on the first day of the month, with a grace period until the third day. After that day, late fees are charged until all rent and charges are paid in full.

● STAFF ADMINISTRATION & PAYROLL

All ContraVest employees are enrolled with PayChex, an employee leasing company. PayChex coordinates with our Human Resources Director and handles such employee-related tasks as payroll, benefits, new hire packets, legal advice, safety and termination. PayChex' enormous client volume enables ContraVest personnel to enjoy excellent benefits at nationally competitive rates.

The combined impact of all these management systems, when properly integrated into property operations, has always proven to boost profitability and enhance owner's return-on-investment.

● TECHNOLOGY

Our web-based accounting systems and site-level operations allow corporate to monitor, analyze, and enforce practices and policies at all properties in the portfolio.  Meanwhile, at the sites, our systems automate the entire process of leasing and renting apartments, and managing residents and facilities.  Our systems allow for flexible, accurate reporting and timely data distribution. 

DUE DILIGENCE CONSULTING AND ACQUISITION STUDIES 

CONSTRUCTION & RENOVATION SUPERVISION AND CONTRACTING 

Our construction management services provide a proven approach to design, material selection, budgeting, scheduling, pricing and execution.  Our local market knowledge includes proven subcontractors and vendors. 

REAL ESTATE AND FINANCIAL SERVICES

ContraVest enjoys local market expertise coupled with vast experience in a myriad of real estate transactions.  These skills will prove beneficial with acquisition and exit strategies, asset management services, refinancing, tax strategy and capital renovation programs.

RISK MANAGEMENT

Asset performance can be enhanced with our aggressive management and review of liability, flood and health insurance as well as real estate tax appeal. 

"You are the best.  I know how hard you are working to get this property running the way it should and, more important to me, how dedicated you are and how much you really care about doing the very best for the property. Having someone who is as responsible and caring as you lets me sleep much better.  We are involved in over 100 multifamily properties and you [Christin Tenpenny] and Darla [Straube] are a rare team – and I mean that in a good way!"     - Third Party Management Client

Download PDF Brochure obtaining information from the website about ContraVest Management.